Review Craze Features
Last Updated: December 17, 2025
1. Review Management
- Collect, manage, analyze, and share customer reviews across multiple platforms with intelligent AI tools.
- Gain actionable insights to improve customer experience and business growth.
2. Multi-Platform Integration
- Integrates with Google Reviews and other major review platforms.
- Monitor and respond to reviews from one central dashboard.
3. Automated Review Requests
- One-click automated review requests via QR codes, links, or kiosks.
- Makes it easy for customers to leave feedback, increasing review volume.
4. Feedback Portal
- Centralized platform for collecting, viewing, and responding to customer feedback.
- Enables quick resolution of complaints and identification of trends.
5. Analytics and AI Insights
- Advanced analytics for detailed understanding of ratings, sentiment, and customer trends.
- AI-driven reports provide actionable insights for business decision-making.
6. Competitor Analysis
- Compare your reviews and ratings against competitors to identify strengths and weaknesses.
7. Customizable Dashboards
- Detailed dashboards display real-time metrics for reviews, ratings, and customer satisfaction.
- Allows filtering of reviews and complaints for focused management.
8. Multi-Location Support
- Manage reviews for single or multiple business locations.
- Flexible plans allow adding additional locations as needed.
9. Public Review Scraping
- Access and analyze the latest reviews from public sources.
- Supports up to hundreds of reviews per location depending on the plan.
10. Landing Pages & Automation
- Create custom landing pages for review collection.
- Automate workflows to streamline review management and marketing efforts.
11. Growth-Oriented Plans
- Plans designed for small businesses, multi-location companies, and enterprises with custom features.
- Options include Starter, Growth, and Customized Packages to fit different business needs.
12. Email & Support
- Dedicated customer support for account management, troubleshooting, and guidance.
13. Sustainability Commitment
- Contributes 0.5% of all revenue to carbon removal via Stripe Climate to support environmental sustainability.