Privacy Policy

Account — the account you create to access Review Craze.

Personal Data — information that identifies or can be used to identify you or your organization (e.g. name, email address, phone number, billing address).

Usage Data — information collected automatically when you use the Service (e.g. IP address, browser type, device, pages visited, timestamps, interaction data).

User Content — any content you or your customers upload or manage through Review Craze (e.g. customer reviews, feedback, images, ratings).

Third-Party Services — external services, processors or vendors that we engage to provide parts of the Service (e.g. payment processors, hosting providers, analytics).

This Privacy Policy ("Policy") describes how Review Craze ("Company", "we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use Review Craze, including our website https://reviewcraze.com, related web pages, dashboards, applications, integrations, and all associated online services (collectively, the "Services").

This Policy applies to personal information that:

• you provide directly to us,
• is collected automatically when you access or use the Services, and
• is submitted or processed through the Services by you or on your behalf (including customer review data and related user-generated content).

By accessing or using the Services, you acknowledge that you have read and understood this Policy and consent to the practices described herein. If you do not agree with this Policy, you must discontinue use of the Services.

This Policy applies to all websites, tools, and features operated by Review Craze that reference or link to this Privacy Policy. For certain regions or features, additional notices or agreements (such as a Data Processing Addendum) may apply; where such terms conflict with this Policy, those region-specific or service-specific terms will govern to the extent of the conflict.

If you are using the Services on behalf of an organization, you represent and warrant that you have authority to accept this Policy on behalf of that organization.

Your use of the Services is also governed by our Terms & Conditions, which work together with this Privacy Policy. Please review both documents carefully.

We collect personal information to operate, provide, and improve Review Craze, including our review management dashboard, integrations, messaging tools, automations, and analytics services.

The types of information we collect include:

A. Personal Information You Provide to Us

B. Information We Collect Automatically

When you access or use Review Craze, we automatically collect:

C. Information Obtained Through Integrations

When you connect Review Craze to external platforms, we may receive data from:

D. Information We Receive From Third Parties

We may receive:

Verification or account data from our payment processor, Fraud or risk assessment signals, Business information from integrations, Marketing relevance data (only if you opt in).

We use personal information to operate and improve Review Craze, including:

A. To Provide and Maintain the Services

Create and manage your account, Authenticate your login, Process subscriptions, Sync reviews from integrated platforms, Send review invitations on your behalf, Generate analytics, reports, and insights.

B. Customer Support

Respond to requests, Troubleshoot technical issues, Improve platform reliability.

C. Communications

Send service-related notifications, Notify you about updates, maintenance, or changes, Provide onboarding or training content.

Marketing emails are sent only if you opt in and can be unsubscribed at any time.

D. Analytics & Platform Improvement

We use aggregated and anonymized data to:

Improve product performance, Analyze feature usage, Enhance user experience, Detect errors or potential abuse.

Review Craze does not use your personal information to train AI models.

E. Legal, Compliance & Protection

We may use your data to:

Comply with legal obligations, Prevent fraud, Enforce our Terms & Conditions, Protect the rights and safety of Review Craze, users, or the public.

We do not sell or rent your personal data.

We may share data with:

A. Service Providers

These providers assist in delivering the platform, such as:

Web hosting, Cloud storage, Payment processing, Authentication services, Email/SMS delivery, Analytics.

We only share the minimum information necessary, and all providers are bound by confidentiality and data processing agreements.

B. Business Transfers

If Review Craze is acquired, merged, or undergoes restructuring, your information may be transferred as part of that transaction.

C. Legal Requirements

We may disclose information:

To comply with laws or lawful requests, To protect against fraud or security threats, To enforce our Terms & Conditions.

D. With Your Consent

Any other sharing will only occur with your explicit permission.

E. Third-Party Links

External websites linked from Review Craze have their own policies. We are not responsible for those practices.

Review Craze is operated from the USA and governed by the laws of the USA. If you are accessing the platform from outside the USA, please be aware that your information may be transferred to, stored in, and processed in the USA or other countries where our service providers are located.

By using Review Craze, you consent to the transfer of your personal data to these jurisdictions, which may have data protection laws that differ from those in your country.

We ensure that any such transfers are carried out in compliance with applicable data protection requirements.

To use the Services, you must be at the legal age mentioned by our country. Children are not permitted to use or register for the Services. If you are under the legal age and wish to use this product, you must obtain parental or guardian consent. Parents or guardians providing consent agree to be bound by these Terms with respect to their child's use of the Services.

Some browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. At this time, Review Craze does not respond to DNT signals.

We may continue to collect information about your usage of the platform as described in this Privacy Policy, regardless of whether a DNT signal is received.

For more information about DNT, visit: https://www.allaboutdnt.com/

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the features of the Review Craze platform. When we make changes, we will:

• Update the "Effective Date" at the top of this page, and
• Post the revised version on our website

Any changes become effective immediately upon posting. Continued use of Review Craze after updates are posted constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: